Senior Scientist, Technical Service/ Technical Service Manager, Beauty & Home, Japan

PURPOSE:

• Provide efficient and effective technical services to customers in Japan.
• Technical lead on application development projects with top customers to support the business growth.
• Self-initiative on new customer projects and be able to balance the priority from all sales request.

RESPONSIBILITIES / ACCOUNTABILITIES:

• Work closely with commercial team to prioritize technical resources in top customer projects or high potential new business opportunities and ensure to achieve expected technical deliveries.
• Develop broad application knowledge to cover all the segments to fulfill customer’s requests.
• Work in distributor’s laboratory, perform bench work and develop solutions to solve customer’s technical problems or to meet technical targets on prioritized projects.
• Collaborate with regional application team to implement global/regional application programs.
• Get in-depth understanding of market product, industry trend, and the key technology of popular products, develop application project utilizing Lubrizol solutions to achieve the deliveries.
• Be familiar with competitive products, collect information from the market and conduct comparison study if needed, provide feedback to internal team.
• Build up strong connections with other regional technical teams to exchange the experiences and the best practice for accelerating the projects development.
• Provide technical training to both customers and sales partner based on needs.
• Build-up connections to the personal and home care industry to enforce Lubrizol’s impact.

REQUIRMENTS – EDUCATION, EXPERIENCE, SKILLS:

• Master degree or above majoring in chemistry, polymer or related subjects having more than 7 years of experiences in the industry.
• Bachelor degree with over 10 year of technical experiences in the same or similar areas. 
• Strong personal care formulation knowledge and skills.
• Good problem-solving skills, ability to work independently
• Good listening and communication skills
• Good interpersonal skills and ability to work with people at different levels
• Strong desire to acquire new technical knowledge, strong intention to learn new things and perform
• Conversant with MS Office application software.
• Be versatile to adapt various cultures.
• Fluent English in written and speaking.
• Be adapt around 30% of time of travelling.