LZA Japan Sales Account Manager
Date: Nov 11, 2024
Location: Tokyo, JP, 153-0064
Company: Lubrizol Corporation
About Lubrizol
The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit www.Lubrizol.com.
We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life.
ACCOUNTABILITY:
This role is to develop and maintain effective and service-oriented relationships with assigned customers to achieve profitable business. He/she needs to work with internal and external teams to provide valued products, generate and deliver value proposition to customers including key global and local accounts.
RESPONSIBILITIES:
- Be equipped and updated with products and technical knowledge
- Use company system and tools to record and update customer profile, demand rolling forecast, customer call reports and opportunity progress
- Actively collect information of customer dynamic and competitive intel, identify customer needs and coordinate for a solution
- Lead and coordinate with internal business groups and functions (technology, product management, supply chain etc.) to provide high quality market insight, technical and supply chain services for the customer
- Work close with global account manager to ensure alignment on global customer strategy and activities for specific account
- Assist in the collection of receivables as necessary
- Actively coordinate and communicate to resolve product integrity issues
- Achieve customer intimacy across multiple level and different functions
- Understand customer strategy as well as business plan and accordingly build effective customer plan by alignment with internal stakeholder including product line strategy and supply chain value proposition
- Align sales objectives with internal stakeholders, coordinate and lead the internal efforts to deliver results
- Proactively set up sales, supply chain or other systematic approach to ensure effectively working with customer
- Build trust and retain long-term relationship with key customer contacts, including middle and senior level
REQUIREMENTS – EDUCATION, EXPERIENCE, SKILLS:
- Education Background:
- Bachelor’s degree or above, major in chemistry, mechanical / automotive engineering, or related or related field
- Technical Skills:
- Prefer to have technical or sales background in oil additive industry experience
- Other Experiences Preferred:
- 3+ years of relevant work experience in chemical industry
- Proactive and self-motivator with strong sense of ownership
- Self-driving and result oriented
- Good team player
- Positive thinker under facing challenging circumstances
- Ability to complete assigned tasks on time with high quality
- Excellent communication and interpersonal skill
- Ability to engage with others in both Japanese and English, verbally and writing
- Able to travel within/out Japan
Ready for your next career step? Apply today and let's shape the future together!
It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities.
We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work.
As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.
One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today.
More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic.
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