Account Manager, Beauty and Home

ACCOUNTABILITY:

Achieving targets on sales revenue, volume, material margin and gross profit for Skin Care, Hair Care and Bath & Shower ingredients as well as Pharma and Nutraceuticals products

RESPONSIBILITIES:

• Establish collaborative relationships with key customers and develop key customer plans

• Manage global, regional and local accounts as well as distributors:

• • Regional and Local Accounts:
    • Defend and grow business in ensuring sales target is exceeded or met
    • Track YTD sales results and follow up on purchase orders
    • Initiate and grow customers’ new project development through new concepts and products introduction as well as matching customers’ unmet needs with our technical solution
    • Tracking pipeline project opportunities

• • Global Accounts:
    • Defend and grow business in ensuring sales target is exceeded or met
    • Track YTD sales results and follow up on purchase orders
    • Coordinate regional pricing with global team
    • Interact with global and other sub-regional team to ensure projects are executed smoothly.
    • Initiate and grow customers’ new project development through new concepts and products introduction as well as matching customers’ unmet needs with our technical solution
    • Tracking pipeline project opportunities

• • Distributors: 
    • Defend and grow business in ensuring sales target is exceeded or met
    • Ensure distributors’ sales and technical team are trained to have the right product knowledge and capability to promote products effectively
    • Organize and conduct customer seminars / workshops in each region yearly
    • Foster a solutions-based, value selling culture and continue driving mindset transition from selling products to selling solutions

• Management of price increases to support business growth and achieve target Operating Income

• Co-ordinate with colleagues to resolve product quality issues

• Follow up on overdue payments if needed