Senior Technical Service & Application Development Engineer
Apply now »Date: Nov 9, 2024
Location: Songjiang Shanghai, CN, 201611
Company: Lubrizol Corporation
Salary Range:
About Lubrizol
The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit www.Lubrizol.com.
We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life.
ACCOUNTABILITY:
Technical service and application development activities in GC. He or She should provide sufficient technical support to surface protection business related customer in GC with business needs by problem solving, product recommendation and technical consulting; working together with surface protection marketing team to identify the new development opportunities, set up the application development plan and fulfil the application development projects according to project milestones.
RESPONSIBILITIES:
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Fulfil the day-to-day technical service operation which include customer visit, troubleshooting on-site, sales project supporting, and so on.
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Measure, monitor and maintain customer’s relationship, development strong customer bonding through customer problem-solving, product recommendation, sales project development execution.
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Fulfill technical work request, design experiment, perform lab bench work to analysis and write up report to meet technical targets of customer projects.
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Develop related application processing skill and knowledge, train customer’s technician in lab and provide technical service/ trouble shooting in the field.
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Work closely with surface protection marketing team and customer on the new application development opportunities exploration, feasibilities study and project implementation.
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Lead regional PPMP projects as technical leader, monitor and report milestone timely and effectively.
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Define the planning and prioritization of projects and manage the execution of the plan in line with Estane’s project guidelines, ensure that project objectives, deliverables, and milestones are met, within the agreed budget, timing and quality standards.
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Develop the customized test protocols / simulation capabilities and create the application database.
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Give the technical presentation to customers and commercial partners, keep close contact with the industry and be updated with the latest technology developments.
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Keep communication with Lubrizol technical community, updated on new applications development and new processing technology development activities.
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Support requirements with other technical personnel in the region.
REQUIREMENTS – EDUCATION, EXPERIENCE, SKILLS:
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Master’s Degree or above in chemistry and polymer or related field.
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Extrusion processing technology will be preferred.
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Film science, injection molding, colorants & dispersants, coating and/or adhesive application know-how will be added value.
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Min. 6 years after master graduation or min. 3 years after got a doctor degree industrial working experience of product and application development at multinational national chemical company, additional technical service experiences are beneficial.
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In-depth understanding of polymer structure-processing-property relationship, hands-on experience in polymer formulation design & processing.
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Strong analytical and problem anticipation & solving skills; innovative, creative and agility to think outside the box of common sense and generate novel technical approaches.
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Excellent interpersonal, verbal & written communication, presentation, and listening skills; ability to communicate effectively to a wide variety of audiences (internal & external), strongly influence and convince team members to make right decisions together.
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Highly motivated towards goals & objectives.
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Excellent organization and planning skills; multi-tasking.
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Fluency in oral and written English communication and good presentation skills are needed.
Ready for your next career step? Apply today and let's shape the future together!
It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities.
We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work.
As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.
One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today.
More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic.
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