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Technical Service Engineer, Fiber

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Date: Sep 10, 2018

Location: Shanghai, China, CN, 200000

Company: Lubrizol Corporation

Summary of Responsibilities

The purpose of this role is to provide technical support to TPU fiber business. This includes resolving internal and external customer issue related to fibers / fabrics using various method like training, troubleshooting and onsite evaluation. Assist application engineers and R&D to evaluation fiber formulations /new products development. Actively liaison between manufacturing, product management, quality, customers, account Managers and R&D.  

 

Essential Job Functions  

  • Troubleshooting and onsite evaluation on fabric customer, address the customer issues during warping, knitting, dyeing, setting, finishing and fabric testing within agreed to timelines
  • Provide technical guidance on and evaluation to fiber spinners
  • Coordinate onsite analytical service to internal/external customers as needed which including written documentation and conclusions.
  • Support sales and marketing efforts in order to expand Lubrizol’s position within the industry.
  • Support PTS group to achieve targeted results in developing fiber resin
  • Promote professionalism to customers to enhance the business relationship.
  • Demonstrate the ability to balance the production floor environment with business needs.
  • Effectively foster communication across all levels including Powerpoint presentations.
  • Ability to demonstrate a high level of safety awareness.

     

Skills, Qualifications, Experience, Special Physical Requirements:

  • Textile, Polymer or materials engineering degree and 5+ years of relevant (Fiber spinning & knitting fabric) experience
  • Strong knowledge on knitted fabric production processes knitted fabric structure design and analysis
  • Ability to troubleshoot process related issues
  • Excellent interpersonal abilities and a strong drive for results
  • High level of detail orientation
  • Strong communication and presentation skills
  • Willing and able to travel  
  • Ability to analyze and interpret various test results and methods
  • Fluency in English speaking and writing

     

Competencies:

  • Innovation
  • Analysis and decision-making
  • Execution
  • Focus on customers
  • Collaboration
  • Self-development


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