Success Factors System Analyst

About Lubrizol  
The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit www.Lubrizol.com.  

We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. 

Summary of the Role:

Lubrizol is currently looking for a collaborative Success Factors System Analyst to join our HR Technology team. In this role, you would be responsible for the maintenance, operational excellence, and optimization of the SAP SuccessFactors system, ideally within the Performance Management / Goal Management, Learning and Recruiting modules. The ideal candidate would love solving problems to create effective solutions, analyzing information, and providing a high level of customer service. You would use your experience with SAP SuccessFactors to help drive process improvements, enhancements, and guidance to end-users. Ideally, this position will be based out of our Global Headquarters in Wickliffe, OH, but is open to any US location where Lubrizol operates and will be a hybrid working model.                                                                     

Responsibilities / Accountabilities:  

• Provide ongoing technical knowledge and consultation on SuccessFactors talent management product suite (internally known as Career Essentials).  Predominently in the Europe and IMEA regions with some global scope.    
• Maintain and manage day-to-day operation of SuccessFactors modules, annual talent cycles and special projects.
• Collaborates with other departments for process optimization; Provides recommendations on configuration changes to meet business needs.
• Manages ongoing system configuration, testing and deployment across the Performance, Goals, Development, Learning and Recruiting modules.
• Project management of 3rd party integrations with SuccessFactors modules.    
• Builds and maintains custom reports and dashboards; provides support in analysis of system data.
• Troubleshoot and resolve system interface errors, system related issues and unexpected results.        
• Manage tickets for system issues and enhancement requests using ServiceNow.            
• Conduct quarterly enhancement testing and validate system upgrades, patches and new releases.
• Maintain, create and update system and process documentation.            
• Run reports and analyze as needed.            
• Develop, document and maintain system admin procedures and employee resource guides.        
• Continuously review system capabilities to align with future organizational growth objectives.        
• Provide end user support and training.             
• Participate on current and future HR system related projects.        
• Conduct audits in a consistent and timely manner and take actions to remedy any issues.

Requirements (education, experience, competencies and specific job requirements):

• Functional knowledge of SAP SuccessFactors PMGM (performance), LMS (learning) and RCM (recruiting) modules.                                            
• Proven experience troubleshooting system issues OR previous systems administrator/analyst experience
• MS Office experience.                                                

Education / Certification: 

• Bachelor’s degree from an accredited college or university OR at least (5) five years of HRIS systems experience OR (5) five years of SAP system integration experience.    

Experience and Skills: (would be an advantage)

• SAP SuccessFactors Expert (SFX) accreditations.    
• System integration experience.                
• Understanding of HR talent management processes.                
• Project management experience
   

Ready for your next career step? Apply today and let's shape the future together! .

It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers, and communities.

As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.

One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today. 

More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic.