Technical Service Senior Scientist

PURPOSE:

The APAC SEA LLS Technical Service Senior Scientist is responsible for regional technical service to support the growth of Lubrizol's Beauty & Home & Oral business across Southeast Asia.

• Provide timely, efficient, and effective technical support to key customers across Southeast Asia.
• Serve as the technical lead for strategic customer projects, driving innovation, customer satisfaction, and business growth.
• Proactively identify, initiate, and manage customer development projects while effectively balancing priorities across multiple business opportunities.
• Collaborate with commercial and regional teams to deliver customer-focused technical solutions and strengthen Lubrizol's market position.

RESPONSIBILITIES / ACCOUNTABILITIES:

• Work closely with the commercial team to prioritize technical resources and support strategic customer projects and high-potential business opportunities.
• Lead technical engagements with key customers, providing formulation expertise, troubleshooting support, and application development solutions.
• Develop and maintain broad application knowledge across all Beauty & Home & Oral segments. Here Beauty includes skin care, sun care, makeup, skin cleansing and hair care.
• Design, execute, and interpret laboratory studies, formulation development, and performance evaluations to meet customer and business objectives.
• Troubleshoot formulation and application challenges, providing innovative and practical solutions that address customer needs.
• Deliver technical presentations, training programs, and workshops to customers, distributors, and internal stakeholders.
• Collaborate with regional and global innovation teams to implement technical programs, share best practices, and accelerate project execution.
• Monitor industry trends, emerging technologies, competitive products, and market developments to identify growth opportunities and support innovation initiatives.
• Conduct competitive benchmarking and market intelligence activities, providing technical insights and recommendations to internal teams.
• Build and maintain strong relationships with regional technical teams to facilitate knowledge sharing and cross-functional collaboration.
• Support new product launches, customer trials, and commercialization activities to ensure successful market adoption.
• Maintain accurate project documentation and provide regular updates on project progress, technical findings, and customer feedback.

REQUIREMENTS – EDUCATION, EXPERIENCE, SKILLS:

• Bachelor degree with minimum 15 years or advance degree (MS, Ph.D) with minimum 10 years of working experience. Chemistry, Polymer Science, Chemical Engineering, Cosmetic Science, or a related scientific discipline is a plus.
• Having the working experience in Beauty or Specialty Chemicals industry, having the role of R&D, formulation experience, or related science position. Home Care and Oral Care experience is a plus.
• Strong technical expertise in Beauty formulation development and ingredient technologies.
• Excellent problem-solving and analytical skills with the ability to identify root causes and develop effective solutions.
• Strong verbal and written communication skills in English, with the ability to present technical concepts to diverse audiences.
• Effective project management and prioritization skills, capable of managing multiple projects simultaneously.
• Customer-focused mindset with strong interpersonal and relationship-building abilities.
• Adaptable and comfortable working in a diverse, cross-cultural environment.
• Willingness to travel up to 30% of the time within Southeast Asia and other regions as required.

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