Sales Coordinator

Job Title: Sales Coordinator
Job Location: Brecksville, OH preferred; open to other US locations where Lubrizol operates
Job type: Full-Time, Non-Exempt
Type of role: Hybrid

Sales Coordinator 

How You’ll Make an Impact
As a Sales Coordinator, you'll be contributing to Lubrizol's success through your analysis, attention to detail, and ability to solve problems. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing and enhance modern life. 

In this role, you will: 

Support the Regional Sales Director, Regional Sales Managers, and Account Managers

• Prepare monthly sales reports specific to the North America sales team in Excel and Power BI
• Provide data for quarterly business reviews
• Prepare slides for monthly sales calls
• Onboard new account managers including CRM and other systems training
• Manage team sites including the team Sharepoint site
• Review and manage data in the CRM tool, identifying contacts, accounts and opportunities and ensuring data is current and accurate
• Preparing data for monthly pipeline calls
• Creating and managing customized team reporting in the Account Manager portal

Complete pricing activities

• Set up customer specific pricing in Vendavo
• Creating and updating price lists
• Managing and implementing general price increases

Manage customer set up and maintenance

• Submit requests for new customer setup via CMRP, including sample customers
• Ensure data in SAP matches customer purchase orders
• Ensure customers are set up correctly for credit, pricing and sales reporting purposes
• Maintain account assignments
• Provide new customers with necessary vendor documentation
• Submit customer account change requests via MS forms

Handle general customer support

• Identifying and investigating invoice errors
• Assisting Customer Experience Team with pricing and/or account questions
• Provide Customer Price Lists when requested
• Customer notifications
• Forwarding leads to the correct account manager and/or distributor

Manage other duties

• Vendor invoice management – process vendor invoices for payment
• Creating purchase requisitions for our marketing vendors
• MyLubrizol registration review and approval
• Knowledge of Demand Planning Tool when assistance is needed
• SAP data and navigation – lookup orders, customers, pricing, etc.
• Working with Excel, BOBJ, CRM, SAP and Power BI

Required Qualifications that Enable Your Success

• High school diploma or GED.
• Experience working in a fast-paced, dynamic administrative or sales coordinator role
• Demonstrated ability to work effectively with a variety of stakeholders and partner with internal and external stakeholders to creatively resolve challenges
• Effective communication, both written and verbal
• Experience working with Microsoft Dynamics or similar Customer Relationship Management system (CRM)

Preferred Qualifications that Drive You Forward

• Bachelor’s degree preferred
• Other preferred systems experience: SAP, Business Objects (BOBJ), Market Intelligence system (C&MI), Vendavo Price Management system, Business Intelligence system (Power BI)

Your Work Environment

• Standing, walking, or operating equipment for extended periods.
• Working in lab or manufacturing settings with PPE provided.
• Use of computers and digital tools in office or hybrid environment.
• Occasional lifting or movement of materials.
• Adherence to safety protocols and ergonomic standards.

Learn more at https://benefits.lubrizol.com/

#LI-MS1 #LI-Hybrid

Lubrizol: Imagined for Life. Enabled by Science. ™ Delivered by You. For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions—from engine oils, performance coatings, and skincare to medical devices and plumbing systems —are powered by the expertise, passion, and commitment of people like you. We tackle the world’s toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world—brought to life by science and, most importantly, delivered by you. Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future. 

We win because of you. Let’s build the future together.