Quality Assurance / Quality Control Improvement Manager

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Date: Sep 14, 2023

Location: Brecksville, OH, US, 44141 Brecksville, OH, US, 44141

Company: Lubrizol Corporation

About Lubrizol  
The Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our solutions are used by people every day, improving billions of lives around the world. 

We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. 


Position Summary:

  • Quality is a critical element of the Lubrizol vision and a long-term customer commitment. Our culture of quality is to reliably deliver products that consistently meet or exceed our customers’ quality expectations. We strive to be recognized for quality in the industries in which we operate. The Performance Coatings Group / Beauty & Home QA/QC Improvement Manager is accountable for supporting test methods and lab equipment within the global PCG/B&H QC labs while driving continuous improvement in our quality KPI’s and testing methodologies. The position interacts with the manufacturing plants, Research & Development, Process Technology, the Performance Coatings Group, Beauty & Home and other Lubrizol Advanced Materials business units.  This role is part of The Lubrizol Corporation enterprise-wide global quality team.


Reports to:

  • Global Quality Manager, LZAM QA/QC Improvement Team Leader
  • Dotted line reporting to Global Quality Manager; Lubrizol Life Science Beauty, Health, and Home



  • Key member of the LZAM Global QA/QC Improvement team and the Global Quality Team as a whole
  • Lead the PCG/B&H sub team comprised of stakeholders from the PCG/B&H QC labs.
  • Identify and prioritize areas for improvement that will have a positive impact on testing in terms of efficiency and reliability for PCG and B&H products.
  • Assist with significant customer complaint investigations and resolution.
  • Support quality assessments for new product commercialization and product transfers; internal and external manufacturing
  • Define a process for measurement traceability of critical tests.
  • Expand/Improve current Measurement Audit Program to analyze the variation present in the results of each type of testing and test equipment, enabling the development of acceptance criteria and transparency of results between different QC Labs
  • Define a process for analytical standards selection, usage, and monitoring for acceptance.
  • Specify requirements for the adequacy of the laboratory technical procedures (test and calibration)
  • Organize best practice sharing for analytical technologies.
  • Specify requirements for the competency of the laboratory personnel.
  • ~25% travel globally. 


Required Competencies:

  • Capable of being a leader for Quality across the enterprise
  • Organized, self-starter and process-orientated
  • Strong presentation skills to deliver key messages to senior management, customers, and internal teams
  • Ability to communicate and interact successfully at all levels
  • Able to influence others to catalyze cultural change
  • Empathizes with and listens to others’ perspectives on quality
  • Willingness to work across the organization to achieve results
  • Collaboration and team-building skills
  • Drives for continuous improvement
  • Ability to transfer skills, knowledge and experience to new situations, adaptability, and flexibility.
  • Strong analytical and problem-solving skills
  • Able to travel globally to work with international manufacturing plants, suppliers, and customers


Skills, Experience and Qualifications:

  • BS in chemistry or a field technically relevant to the specialty chemical industry supplying performance ingredients to pharmaceutical, personal care, medical or industrial markets.
  • 5 - 10 years’ experience in a quality assurance, ISO or GMP leadership role in the specialty chemicals, food, or cosmetic ingredient manufacturing industries. 
  • Experience at team leadership, driving improvement and influencing people to achieve results.
  • Practical experience at leading change, understanding challenges, and influencing culture within operations.
  • Good communication skills to build connections globally.


Considered a plus:

  • Detailed knowledge of PCG/B&H QC testing and equipment. 
  • Experience with the Lubrizol PCG/B&H QC labs globally.
  • Experience in SAP, Business Warehouse, LIMS, or other enterprise management software considered a plus.



If you’re interested in the position, we encourage you to apply. Lubrizol is always looking for candidates who embody our cultural beliefs in everything they do. If you’re All In, Lead Decisively, Take Action, Think External, and can Be Courageous, Lubrizol could be the place for you.

Nearest Major Market: Cleveland

Job Segment: QA, Quality Assurance, QC, Testing, Quality Manager, Technology, Quality