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Global Process Owner Demand Planning & Sales & Operations Planning

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Date: Jan 28, 2023

Location: Brecksville, OH, US, 44141 Wickliffe, OH, US, 44092

Company: Lubrizol Corporation

About Lubrizol  
The Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our solutions are used by people every day, improving billions of lives around the world. 

We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. 

Global Process Owner Demand Planning & Sales & Operations Planning


The Global Process Owner (GPO) Demand Planning and Sales & Operations Planning (S&OP) will define strategic direction and lead the definition, implementation, governance and continuous improvement of all processes and technology in her/his functional area across regions and business units for Lubrizol globally. The GPO will be a visible, leading and supporting partner for the Operations Supply Chain and Business/Commercial end user community, ensuring alignment between end user needs and strategic direction, including organizational requirements.


Essential Role Functions:

  • Processes: As owner, responsible to define all processes in her/his area of responsibility, i.e. policy/process description, including: purpose – scope – deliverables – performance measurement – RASCI. Liaise with internal and external partners (research and advisory companies, Berkshire affiliates, selected customers) to ensure best-in-class process design and implementation.    
  • Technology: Drive maximal adoption of Kinaxis RapidResponseÒ (RR) technology. Where Kinaxis RR cannot be utilized, work with the Business Process Lead (BPL) to scout the market for new technology supporting the assigned processes, approve functional spec – support BPL with selection and implementation: first focus on Kinaxis RapidResponse applications. Alternatively work with Lubrizol/Center of Excellence (COE) internal resources to build technology/tools in house.  Standardize technology, tools and reports for Demand Planning and S&OP across all Global Business Groups.
  • Organization: Write process related role descriptions, perform gap analysis to existing roles, define required skillsets and competencies as a service to Operations and Business/Commercial organization. Work with regional Supply Chain/Businesses and Human Resources for role assignment to job descriptions, assist in hiring process where requested/applicable. 
  • Governance: 
    • Stakeholder Management: actively engage in conversations with key stakeholders to align direction and priorities in the area of Demand Planning and S&OP.
    • Develop strategic roadmap for her/his functional area.
    • KPI’s & Metrics: define process related KPI’s and metrics aligned with the overall company priorities for Safety, Operational Excellence and Cyber Security. Drive improvement through data analytics, supported by Global Supply Chain Data Scientist; investigate and fulfill reporting needs. 
  • Operational Excellence
    • Measure and drive process adoption; drive a process related internal audit program; assist the Global Supply Chain Integration Manager with setup and execution of internal audits. Update processes, policies and training material based on audit findings and changes in strategy.  
    • Keep processes and policies up-to-date, lead improvement initiatives in execution of processes within the Operations Supply Chain and Business end user community.  Drive Demand Planning and S&OP processes maturity to Gartner level 4 for all Business Groups.
  • Training: Determine training needs, write and update process/policy related training material; organize external training where applicable. Revise documentation/manuals based on outcome of internal audits. Deliver end user training (+ train Subject Matter Experts where applicable). 
  • Council: Lead the Global Demand Planning Council + member of the Global Supply Chain Council.


Skills, Qualifications, Experience, other Requirements:  

  • Minimum Bachelor’s degree in Supply Chain, Planning, Engineering, Applied Economics or other relevant degree with proven ability to develop logical data analysis to drive process improvements. Extensive experience may be considered in lieu of a degree
  • 5 years relevant work experience running S&OP, Integrated Business Planning (IBP), Demand Planning.  Additional expertise in implementation and continuous improvement of S&OP (IBP) and Demand Planning processes in a major (chemical) company is preferred.
  • Process oriented with a passion for excellence; demonstrated willingness to challenge status quo and drive continuous improvement.
  • Demonstrate balanced approach to business, operations, cost and service.
  • Willing to travel up to 20 % of time, domestic and international. 


Considered a plus:

  • Sales & Operations Planning and Demand Planning certification or Integrated Business Planning (Oliver Wight or equivalent) is preferred.
  • Experience leading large projects involving change management.        
  • Additional language skills: Spanish, French, Mandarin



If you’re interested in the position, we encourage you to apply. Lubrizol is always looking for candidates who embody our cultural beliefs in everything they do. If you’re All In, Lead Decisively, Take Action, Think External, and can Be Courageous, Lubrizol could be the place for you.

Nearest Major Market: Cleveland

Job Segment: Logistics, Supply Chain, Demand Planner, Research Scientist, Cyber Security, Operations, Science, Security