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Global Process Owner Demand Planning & Sales & Operations Planning

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Date: Jul 31, 2022

Location: Brecksville, OH, US, 44141 Wickliffe, OH, US, 44092

Company: Lubrizol Corporation


The Lubrizol Corporation, a Berkshire Hathaway company, is a market-driven global company serving customers in more than 100 countries. We own and operate manufacturing facilities in 17 countries, as well as sales and technical offices around the world. Through our global sales and manufacturing networks, we are able to deliver the products and services our customers need, where and when they need them.


Global Process Owner Demand Planning & Sales & Operations Planning


The Global Process Owner (GPO) Demand Planning and Sales & Operations Planning (S&OP) will define strategic direction and lead the definition, implementation, governance and continuous improvement of all processes and technology in her/his functional area across regions and business units for Lubrizol globally. The GPO will be a visible, leading and supporting partner for the Operations Supply Chain and Business/Commercial end user community, ensuring alignment between end user needs and strategic direction, including organizational requirements.


Essential Role Functions:

  • Processes: As owner, responsible to define all processes in her/his area of responsibility, i.e. policy/process description, including: purpose – scope – deliverables – performance measurement – RASCI. Liaise with internal and external partners (research and advisory companies, Berkshire affiliates, selected customers) to ensure best-in-class process design and implementation.    
  • Technology: Drive maximal adoption of Kinaxis RapidResponseÒ (RR) technology. Where Kinaxis RR cannot be utilized, work with the Business Process Lead (BPL) to scout the market for new technology supporting the assigned processes, approve functional spec – support BPL with selection and implementation: first focus on Kinaxis RapidResponse applications. Alternatively work with Lubrizol/Center of Excellence (COE) internal resources to build technology/tools in house.  Standardize technology, tools and reports for Demand Planning and S&OP across all Global Business Groups.
  • Organization: Write process related role descriptions, perform gap analysis to existing roles, define required skillsets and competencies as a service to Operations and Business/Commercial organization. Work with regional Supply Chain/Businesses and Human Resources for role assignment to job descriptions, assist in hiring process where requested/applicable. 
  • Governance: 
    • Stakeholder Management: actively engage in conversations with key stakeholders to align direction and priorities in the area of Demand Planning and S&OP.
    • Develop strategic roadmap for her/his functional area.
    • KPI’s & Metrics: define process related KPI’s and metrics aligned with the overall company priorities for Safety, Operational Excellence and Cyber Security. Drive improvement through data analytics, supported by Global Supply Chain Data Scientist; investigate and fulfill reporting needs. 
  • Operational Excellence
    • Measure and drive process adoption; drive a process related internal audit program; assist the Global Supply Chain Integration Manager with setup and execution of internal audits. Update processes, policies and training material based on audit findings and changes in strategy.  
    • Keep processes and policies up-to-date, lead improvement initiatives in execution of processes within the Operations Supply Chain and Business end user community.  Drive Demand Planning and S&OP processes maturity to Gartner level 4 for all Business Groups.
  • Training: Determine training needs, write and update process/policy related training material; organize external training where applicable. Revise documentation/manuals based on outcome of internal audits. Deliver end user training (+ train Subject Matter Experts where applicable). 
  • Council: Lead the Global Demand Planning Council + member of the Global Supply Chain Council.


Skills, Qualifications, Experience, other Requirements:  

  • Minimum Bachelor’s degree in Supply Chain, Planning, Engineering, Applied Economics or other relevant degree with proven ability to develop logical data analysis to drive process improvements. Extensive experience may be considered in lieu of a degree
  • 5 years relevant work experience running S&OP, Integrated Business Planning (IBP), Demand Planning.  Additional expertise in implementation and continuous improvement of S&OP (IBP) and Demand Planning processes in a major (chemical) company is preferred.
  • Process oriented with a passion for excellence; demonstrated willingness to challenge status quo and drive continuous improvement.
  • Demonstrate balanced approach to business, operations, cost and service.
  • Willing to travel up to 20 % of time, domestic and international. 


Considered a plus:

  • Sales & Operations Planning and Demand Planning certification or Integrated Business Planning (Oliver Wight or equivalent) is preferred.
  • Experience leading large projects involving change management.        
  • Additional language skills: Spanish, French, Mandarin



While headquartered in the United States, Lubrizol is truly a global specialty chemical company.  We have a major presence in five global regions and do business in more than 100 countries. Our corporate culture ensures that Lubrizol is one company throughout the world, but you will find each region is a unique place to work, live and play.


Lubrizol is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, race, color, national origin, citizenship, age, religion, marital status, military service, sexual orientation, genetic information, gender identity, or any other characteristic or trait protected by federal, state, or local law.

Nearest Major Market: Cleveland

Job Segment: Logistics, Demand Planner, Supply Chain, Cyber Security, Research Scientist, Operations, Security, Science