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Account Manager, LZA Japan

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Date: Jun 22, 2022

Location: Tokyo, JP, 153-0064

Company: Lubrizol Corporation

ACCOUNTABILITY:

This role is to develop and maintain effective and service-oriented relationships with assigned customers to achieve profitable business. He/she needs to work with internal and external teams to provide valued products, generate and deliver value proposition to customers including key global and local accounts. 

 

RESPONSIBILITIES:

  • Be equipped and updated with products and technical knowledge
  • Use company system and tools to record and update customer profile, demand rolling forecast, customer call reports and opportunity progress
  • Actively collect information of customer dynamic and competitive intel, identify customer needs and coordinate for a solution
  • Lead and coordinate with internal business groups and functions (technology, product management, supply chain etc.) to provide high quality market insight, technical and supply chain services for the customer
  • Work close with global account manager to ensure alignment on global customer strategy and activities for specific account
  • Assist in the collection of receivables as necessary
  • Actively coordinate and communicate to resolve product integrity issues
  • Achieve customer intimacy across multiple level and different functions
  • Understand customer strategy as well as business plan and accordingly build effective customer plan by alignment with internal stakeholder including product line strategy and supply chain value proposition
  • Align sales objectives with internal stakeholders, coordinate and lead the internal efforts to deliver results
  • Proactively set up sales, supply chain or other systematic approach to ensure effectively working with customer
  • Build trust and retain long-term relationship with key customer contacts, including middle and senior level

 

REQUIREMENTS – EDUCATION, EXPERIENCE, SKILLS:

 

  • Education Background:
    • Bachelor’s degree or above, major in chemistry, mechanical / automotive engineering, or related or related field
  • Technical Skills:
    • Prefer to have technical or sales background in oil additive industry experience
  • Other Experiences Preferred:
    • 3+ years of relevant work experience in chemical industry
    • Proactive and self-motivator with strong sense of ownership
    • Self-driving and result oriented
    • Good team player
    • Positive thinker under facing challenging circumstances
    • Ability to complete assigned tasks on time with high quality
    • Excellent communication and interpersonal skill
    • Ability to engage with others in both Japanese and English, verbally and writing
    • Able to travel within/out Japan

 

COMPETENCIES (tick 5-7 items that apply):

 

Foundation of Performance

Leadership Behavior

Acts with Integrity

 

Strategic Thinking

Collaborates (locally and globally)

 

Global Perspective

Delivers Results

 

Develops Talent

Communicates Effectively

Engages and Influences

Seeks New and Better Approaches to their work

Commercial Acumen

 

Develops Self

 

Drives Innovation


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