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HPI Technical Procedure Writer

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Date: Sep 24, 2022

Location: Louisville, KY, US, 40211

Company: Lubrizol Corporation

90228 

The Lubrizol Corporation, a Berkshire Hathaway company, is a market-driven global company serving customers in more than 100 countries. We own and operate manufacturing facilities in 17 countries, as well as sales and technical offices around the world. Through our global sales and manufacturing networks, we are able to deliver the products and services our customers need, where and when they need them.

 

 

This opportunity is accountable to identifying and applying essential Human Performance factors and effective communication techniques to ensure consistent end-user procedure performance resulting in higher levels of safety, quality, and production.

 

Essential Job Functions

  • Obtain a deep understanding of Lubrizol products and processes to translate complex information into simple, polished, and engaging content.
  • Write user-friendly content that meets the needs of the target audience, setting users up for success.
  • Develop and maintain detailed databases of appropriate reference materials. Identify all documentation repositories and determine the best solution for data compilation and centralized storage.
  • Evaluate current content and develop innovative approaches for improvement.
  • Independently gather information from subject matter experts to develop, organize and write procedures, technical specifications, and process documentation.
  • Research, create, maintain information architecture templates that uphold organizational and legal standards and allow for easy data migration.
  • Develop content in alternative media forms for maximum usability with a consistent and cohesive voice across all documentation.
  • Responsible for the research, design, arrangement, editing and other elements to facilitate end-user human performance in the following areas:
    • Page arrangement and design
    • Identification of changes
    • Procedure designation
    • Arrangement and design of notes, cautions, warnings, conditional steps, signoffs, and place keeping.
    • Supportive information management
    • Structure/sections
    • Numbering schemes
    • Attachments and appendices

 

Critical Competencies:

  • Superior written and verbal communication skills.
  • Proven ability to quickly learn and understand complex topics.
  • Understanding of the qualities that define a document as a procedure versus an instruction, guideline, or other documents as they relate to improving human performance.
  • Knowledge of Procedure Use and Adherence requirements and the impact of human factored procedures.
  • Understanding of how conservative decision making an integral part of effective human factored procedure development.
  • Must understand the components essential for an effective procedure change process:
    • Evaluate request for new or revised procedures
    • Plan procedure development
    • Research requests/develop procedure draft
    • Review procedure draft
    • Approve procedures
    • Implement change management plan
    • Issue procedures for use

 

Minimum Qualifications:

Education / Certifications:

  • Bachelor's degree in a technical field. Extensive experience may be considered in lieu of a degree.

 

Experience:

  • Minimum of 2 years of industry experience as a technical writer.

 

Skills & Systems:

  • Proficiency in SharePoint software and interfaces.

 

Preferred Qualifications:

Education / Certifications:

  • Bachelor's degree in a technical field.

 

Experience:

  • Strong Understanding of Microsoft SharePoint.
  • SAP (Systems, Applications and Products in Data Processing)
  • Proven ability to document and communicate business processes and requirements.
  • Effective communicator with technical and non-technical communities at all levels of the organization

 

While headquartered in the United States, Lubrizol is truly a global specialty chemical company.  We have a major presence in five global regions and do business in more than 100 countries. Our corporate culture ensures that Lubrizol is one company throughout the world, but you will find each region is a unique place to work, live and play.

 

Lubrizol is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, race, color, national origin, citizenship, age, religion, marital status, military service, sexual orientation, genetic information, gender identity, or any other characteristic or trait protected by federal, state, or local law.


Nearest Major Market: Louisville

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