Account Manager, LZA

About Lubrizol  
The Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move Cleaner, Create Smarter and Live Better. Our solutions are used by people every day, improving billions of lives around the world. 

We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. 

PURPOSE:
This role is to strategically develop key local and regional accounts to achieve profitable and sustainable business growth. He/she needs to work with internal teams to provide valued solutions, generate and deliver value proposition to customers.

RESPONSIBILITIES:

Daily Sales Activities

• Quick learning and be equipped with updated products and technical knowledge.
• Use company system and tools to generate and update customer profile, demand rolling forecast, customer call reports and opportunity progress.
• Actively collect information of customer dynamic and competitive intel, via multi-level customer engagement
• Dig out and identify customer real needs and coordinate internal stakeholders for a tailored solution development
• With strong leadership, work closely with internal stakeholders to jointly present and optimize solutions, prepare quotations and RFQ/tenders, and address key issues like supply shortage and product quality complaint
• Lead and coordinate with internal business units and functions (technology, product management, supply chain, finance etc.) to provide customer-oriented market insight, technical and supply chain services for the customer.
• Create effective tactic action plans, with clear objectives, steps, resources and support needed, risk and barriers etc.   

 
Account Management

• Achieve business growth targets 
• Build up trust and intimacy across multiple level and different functions at customer 
• Fundamental understanding of customer organization, profile and strategy, and accordingly build effective customer development plan and reach alignment with internal stakeholders 
• Be knowledgeable of external market environment and dynamics, as well as internal business strategy for effective and efficient implementation, integrated with own customer development plan
• Deep dive and grasp of customer needs, so as to effectively organize company resources and deliver unique value proposition
• Establish partnership with key customers, based on companies’ strategic alignment 

REQUIREMENTS (education, experience, competencies, and specific job requirements):

• Bachelor’s degree or above, major in chemistry, mechanical / automotive engineering, or related field.(targeted industry, company, internal employee industry&company)
• 8+ years of B2B sales experience.
• SOE customer management background or experience is preferred.
• Strategic thinking capability 
• Result oriented 
• Self-motivated, with strong sense of ownership and accountability 
• Excellent communication and interpersonal skills, with ability to influence
• Good team player.
• Positive and ability to work under pressure.
• Effective verbal and written communication in both English and Mandarin.
• Able to travel frequently.

#LI-SM1

If you’re interested in the position, we encourage you to apply. Lubrizol is always looking for candidates who embody our cultural beliefs in everything they do. If you’re All In, Lead Decisively, Take Action, Think External, and can Be Courageous, Lubrizol could be the place for you.