Corporate Travel & Group Services Specialist

Job Title: Corporate Travel & Group Services Specialist 

Job Location: Wickliffe, OH or Brecksville, OH

Job Type: Full-Time

Type of Role: Hybrid

The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit www.Lubrizol.com.

We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life.

Join Our Thriving Team at Lubrizol as a Corporate Travel & Group Services Specialist

Unleash Your Potential. At Lubrizol we're transforming the market and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent around the world, and want to make a real impact, we want you on our team.

What You'll Do:

As a Corporate Travel & Group Services Specialist, you will work closely with the other members of our travel team and our TMC to ensure that all travel requests are responded to in a friendly and timely manner, and within our travel and entertainment policy.   In addition, this candidate will have a keen sense of identifying savings, policy compliance and quality control within the reservation process.  This position requires outstanding organizational skills, and the ability to work in a fast-paced environment.  Attention to detail and outstanding communications skills are a must. The successful candidate should be a self-motivated and organized individual who enjoys working as part of a team in delivering an elevated, premium level of service to all levels of employees.

What We're Looking For: 

• Confirm lowest logical air, car, hotel, group and ground transportation reservations according to the travel policy
• Handle multiple travel requirements for individuals and group as well as preform quality control, savings functionality and special services
• Ability to quickly and accurately identify re-calculations of international and domestic airfares for cost savings
• Sourcing the safest, most logical and most cost effective worldwide flight routes, hotels and ground transportation
• Answering calls and emails from employees in a polite, efficient, timely and professional manner
• Maintain thorough knowledge of the Lubrizol reservation process – including quality control and the on-line Concur booking tool process
• Knowledge of international pricing and reservation process
• Knowledge of group reservations and bookings for hotels, ground transportation and airlines
• Communicate all necessary client concerns or policy noncompliance to and manager
• Provide VIP,  concierge and outstanding customer service as needed
• Assist with value added projects requested by travel management
• Online reservation fulfillment and ticketing
• Quality control of Concur and TMC bookings for cost  savings and compliance
• Credit card T&E assistance as needed
• Advanced Knowledge of Visa and passport process
• Other duties as assigned

Skills That Make a Difference:

• Successful completion of high school diploma, GED or equivalent required.
• 5+ years of corporate travel experience required, plus experience in group travel services preferred.
• Expertise with the Galileo/Apollo GDS travel system
• Knowledge of Concur online booking tool
• Experience with complex domestic and international fares required
• Possess excellent geographical and product knowledge of destinations and suppliers
• Proficient in Microsoft Office – Outlook, Excel and Word
• Ability to function in a fast-paced, demanding environment
• High level analytical skills, excellent communication and organizational skills

Perks and Rewards That Inspire:

• Competitive salary with performance-based bonus plans
• 401K Match plus Age Weighted Defined Contribution
• Competitive medical, dental & vision offerings
• Health Savings Account
• Paid Holidays, Vacation, Parental Leave
• Flexible work environment

Learn more at benefits.lubrizol.com!

Ready for your next career step? Apply today and let's shape the future together!

It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers, and communities.

As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.

One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today. More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic. #LI-HD1