Technical Service Manager, Greater China and Korea
Apply now »Date: Apr 16, 2024
Location: Songjiang Shanghai, CN, 201611
Company: Lubrizol Corporation
ACCOUNTABILITY:
Lead to resource Technical Service into business focused customers/promotion activities to ensure expected technical delivery.
RESPONSIBILITIES:
- Work closely with commercial team to prioritize technical resources in top customer projects or high potential new opportunities to ensure expected technical deliveries.
- Lead technical team to develop formulation technologies, concepts, and customized solutions to address customers’ problems and unmet needs.
- Lead the implementation of the new product and concept launches in China & Korea by providing sufficient training to internal/external customers.
- Build up in-depth understanding of market trend, industry knowledge as well as key competitor products / technologies in China & Korea.
- Build up strong connections with other regional labs or global technical team to share the experiences and the best practice for improving team capability.
- Grow the technical service team by ensuring talents’ long-term development plan and keeping it aligned with regional technical strategy.
- Build up strong connection with external institutes/facilities and work as the bridge to ensure innovative technologies are accessible when it needs.
REQUIREMENTS – EDUCATION, EXPERIENCE, SKILLS:
- Education Background:
- Master’s or above degree in chemistry or related field with above 7 years of experience or bachelor’s degree with above 10 years of experience in personal and home care industry, 2 years technical leadership experience is a plus.
- Technical Skills:
- Solid formulation knowledge in both personal and home care application areas is preferred.
- Strong leadership and interpersonal skills in order to drive results through cross functional environments
- Fluent communication skills in English, both written and oral
- Be versatile to adapt various cultures (especially Korea)
- Be adaptive up to 40% of time of travelling.
Job Segment:
Information Technology, IT Manager, Service Manager, R&D, Manager, Technology, Customer Service, Research, Management